General Terms and Conditions
The fine print (but make it friendly)
Hey, welcome to Lehmon! Before you shop or book with us, here are the house rules. We kept them as clear as we could, but they're still the real deal: by placing an order or booking, you agree to them.
A few words we use a lot
- We / us / Lehmon: Lehmon BV, the people behind the clothes.
- You: a private person shopping or booking with us, not for business.
- Distance contract: any deal we make without being in the same room, like an order on our website.
- Cooling-off period: the time you get to change your mind after buying online.
- Right of withdrawal: your right to actually change your mind during that time.
- Day: a calendar day, weekends included.
- Durable data carrier: anything that lets you save our info and read it again later, like an email or a PDF.
1. When do these terms apply?
Always. Every offer from us and every order or booking you place online falls under these terms.
You can read them before you buy, right here on our website, and save or print them whenever you like. Want a copy by email? Just ask and we'll send it, free of course. If any extra conditions apply to a specific product or service, we'll tell you upfront. And if two rules ever clash, the one that's best for you wins.
2. Placing an order
- Age: by ordering, you confirm you're old enough to shop online.
- Your details: please double-check your name, address and email. Typos can mean delays, and we can't be held responsible for those.
- Confirmation: after ordering, you'll get an automatic email. That means we've received your order, not yet that we've accepted it.
- Payment hiccups: if a payment is late, or earlier orders went unpaid, we may cancel the order.
3. Prices and payment
- All prices are in euro, taxes included, unless we say otherwise.
- You can pay with any of the payment methods shown at checkout. Any costs your bank or payment provider charges are on you.
4. Delivery
- Everything about shipping costs, methods and timing is in our shipping policy.
- Once your package is delivered, it's yours, including the risk of loss or damage.
5. Returns and exchanges
Changed your mind? Check our return policy for how returns and exchanges work, what the conditions are and how to send something back.
6. Our stuff stays ours
All photos, texts, logos and designs on our website belong to Lehmon. Please don't copy, reuse or share them without asking us first.
7. Liability
We do our best to keep everything on our website correct and up to date, but we can't promise it's always 100% complete or accurate. We're not liable for indirect damage, like lost profits or data, caused by using our website or our products, as far as the law allows.
8. Belgian law
These terms follow Belgian law.
9. Bookings: Open House and Crea Club
- Open House: booking a spot is free. Can't make it? Let us know, so someone else can take your spot.
- Crea Club: you pay per person when you book. Each evening is reserved for one group of maximum 6 people.
- Cancelling a Crea Club night: [your cancellation policy, e.g. free cancellation up to 7 days before, after that no refund].
- No cooling-off period: because a booking is for a leisure activity on a fixed date, the 14-day right of withdrawal doesn't apply to it.
10. Who we are
Lehmon BV
Bosstraat 51, 3830 Wellen
VAT: BE1006.157.739
contact@lehmon.be 0471234446
11. When life gets in the way
Sometimes things happen that we can't control: strikes, fire, power cuts, network or website outages, or a supplier who doesn't deliver on time. In that case, we may pause what we promised for as long as it lasts, or cancel the agreement.
12. Not happy? Tell us
Something not right with your order or our service? Email us at contact@lehmon.be. Please describe the problem clearly, and get in touch soon after you notice it.
We aim to reply within 14 days. Need more time? We'll let you know when you can expect a full answer.
All agreements follow Belgian law, wherever you live, and any disputes go to the Belgian courts. If international law says another law applies, we'll still look to the Belgian Code of Economic Law first.
Thanks for reading all the way to the end, you're a legend. Questions? Just reach out, we're happy to help.
Lots of love, Lehmon