At LEHMON, we highly value the protection of your personal data that you share with us. We only process data that is necessary for our services or to improve them. LEHMON is responsible for processing personal data as described in this privacy statement.

What data do we process?

At LEHMON, we process your personal data and pseudo-personal data when you use our services and/or provide them to us. Below is an overview of the personal data we process to access restricted areas and/or receive a newsletter:

First and last name

Address details

Phone number

Email address

Other personal data actively provided, such as creating a profile on our website, in correspondence, or by phone.

Below is an overview of the pseudo-personal data we process for analyzing the use of our website:

Your IP address

Your browser and device

Your user ID

Special and/or sensitive personal data we process

Our website is not intended to collect data from visitors under the age of 16. However, we cannot verify if a visitor is over 16. We therefore advise parents to be involved in their children's online activities to prevent data collection without parental consent. If you believe we have collected personal data about a minor without permission, please contact us via email at contact@lehmon.be, and we will delete this information.

Why do we need data?

LEHMON processes your personal data for the following purposes:

• Processing your payment when making a purchase
• Sending our weekly newsletter
• Possibly calling if necessary for our services
• Informing you about changes to our services and products
• Providing the opportunity to create an account
• Delivering goods and services to your home upon purchase.

LEHMON analyzes your behavior on the website to improve the website and tailor the offering of products and services to your preferences. We also use generic user data for business strategic or marketing purposes.

How long do we keep the data?

LEHMON keeps your data as long as you have an account with us. When you ask us to delete your account, your data will be deleted from that moment. Data related to past purchases will be kept for the legal period of seven years.

Sharing with third parties:

LEHMON shares your personal data with various third parties if necessary to perform the purchase agreement and to comply with legal obligations. We enter into data processing agreements with companies that process data on our behalf to ensure that your data is treated with the same level of security and confidentiality. LEHMON remains responsible for these processing operations. In addition, we provide your personal data to other third parties, such as for the settlement of your purchase, which you agree to when creating your LEHMON account and accepting our terms and conditions.

Mapping website visits:

LEHMON uses functional, analytical, and tracking cookies. These cookies ensure that the website works properly, remember your preferences, and allow us to optimize the website. We also use cookies to track your browsing behavior on our website to offer customized content. During your first visit to our website, we informed you about these cookies and asked for your consent to place them. You can opt out of cookies through your browser settings.

Cookies 

LEHMON uses cookies and similar technologies on our website. By using our website, you consent to the use of cookies in accordance with this policy.

What are Cookies?

Cookies are small text files that are stored on your device when you visit a website. They are widely used to make websites work more efficiently and to provide information to website owners.

How We Use Cookies

Lehmon uses cookies for the following purposes:

1. Essential Cookies: These cookies are necessary for the website to function properly. They enable you to navigate the website and use its features, such as accessing secure areas and making purchases.

2. Performance and Analytics Cookies: These cookies allow us to analyze how visitors use our website, which helps us improve its performance and user experience. 

3. Functionality Cookies: These cookies enhance the functionality of our website by remembering your preferences and choices. For instance, they may remember your language preferences or display settings.

4. Advertising Cookies: We may use advertising cookies to deliver personalized advertisements to you based on your interests and browsing behavior. These cookies may be set by us or by third-party advertising partners.

Third-Party Cookies

Some cookies on our website may be set by third-party services that we use, such as social media platforms or advertising networks. These third parties may use cookies to collect information about your browsing activity across different websites.

Managing Cookies

You can control and manage cookies in your browser settings. Most web browsers allow you to block or delete cookies, as well as to configure cookie settings for individual websites. However, please note that blocking or disabling certain cookies may affect the functionality of our website.

Access, correction, or deletion of data:

You have the right to view, correct, or delete your personal data. You can do this yourself through your account settings. If this is not possible or if you have other questions/comments about data processing, you can send a specified request by email to contact@lehmon.be. We will respond to your request as soon as possible, but no later than within 24 hours. You can also file a complaint with the national supervisory authority, the Data Protection Authority.

Security:

LEHMON takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure, and unauthorized modification. If you believe your data is not properly secured or if you have indications of misuse, please contact us at contact@lehmon.be. We will respond to your request as soon as possible, but no later than within 24 hours.

Changes to the privacy policy:

LEHMON reserves the right to change the privacy policy. The most recent version of the privacy policy can be found on our website. In case of changes affecting previously collected data, we will inform you by email.

Questions about our privacy policy? Feel free to contact us at contact@lehmon.be.

Best regards,

LEHMON