At LEHMON, we strive to ensure that all our customers are satisfied with their purchases. If for any reason you are not satisfied with your purchase, we offer a return policy to assist you.

Here are the key points of our return policy:

Return Conditions: Items must be in their original condition, unworn, unwashed, and with all original tags and packaging.

Returns must be requested within 14 days of receiving your order and are at your own expense (or you can schedule an appointment to return the item in person).

Would you like to schedule an appointment to return your package? You can do so via contact@lehmon.be or by SMS to 0471234446. Please always mention your order number, name, and the item you wish to return.

You must have a valid proof of purchase (order confirmation, receipt, etc.) to qualify for a return.

Exceptions: Due to hygiene reasons, underwear, swimwear, and earrings cannot be returned unless they are defective. Please note that sale items (including items purchased during seasonal sales or promotions) cannot be returned or exchanged.

Return Procedure: Contact our customer service via contact@lehmon.be to request a return. Please mention your order number and the reason for the return.

After approval, you can follow the steps below.

!Ensure that the item is securely packaged to prevent damage during return shipping!

Step 1: Fill out the return form.

Step 2: Send the package.

Visit: https://parcel.bpost.be/nl/parcel-detail. Click on 'address' and enter your return address. If you are returning from the Netherlands, go to: https://www.postnl.nl/versturen/pakket-versturen/pakket-buitenland/pakket-versturen-naar-belgie/. Choose a label with track and trace to ensure that the package is delivered to us.

Print the return label and attach it to your return package. Drop off the package at a post office. Always keep your Track&Trace receipt until your return is processed by us. Once we receive your return and it meets the conditions, the purchase amount will be refunded within 14 days.

Prefer to drop off the package in person? You can!

Contact our customer service via contact@lehmon.be to request a return. Please mention your order number and the reason for the return.

After approval, you can follow the steps below.

Contact us via contact@lehmon.be or SMS to 0471234446 to schedule an appointment. Please always mention your order number, name, and the item you wish to return.

Don't forget to add the return form to your package. The amount will be refunded to the account number used for the original order within 14 days.

Exchanges: If you would like to exchange an item for a different size or color, follow the return procedure and then place a new order for the desired item.

Defective or Damaged Items: If you have received a defective or damaged item, please contact us immediately. We will be happy to resolve the issue by sending a replacement item or arranging a refund.

Customer Satisfaction: We appreciate your business with LEHMON and strive to provide a positive shopping experience. If you have any questions or concerns about our return policy, please feel free to contact us. We are here to assist you.

This return policy applies to all purchases at LEHMON. By shopping with us, you agree to the above terms and procedures regarding returns and exchanges.

For further questions or assistance, please contact our customer service.

Thank you for your trust in LEHMON!