Return policy

At Lehmon, we want you to love everything you order. Not feeling it? No worries, here’s how returns work.

The basics

  • You have 14 days after receiving your order to ask for a return.
  • Items need to be unworn, unwashed and still have their original tags and packaging.
  • Keep your proof of purchase (order confirmation or receipt) handy.
  • Return shipping is on you, unless you drop it off in person (see below).

What can’t be returned 

  • Underwear, swimwear and jewellery, for hygiene reasons, unless they’re defective.
  • Sale items, including pieces bought during seasonal sales or promos.

How to return by post

  1. Email us at contact@lehmon.be with your order number and the reason for your return.
  2. Wait for our OK. We’ll get back to you as soon as possible.
  3. Pack it well, so nothing gets damaged on the way, and add the return form.
  4. Get a label with track & trace:
    • From Belgium: go to parcel.bpost.be, click “address” and fill in our return address.
    • From the Netherlands: go to postnl.nl and choose “pakket versturen naar België”.
  5. Drop it off at a post office and keep your track & trace receipt until we’ve processed your return.

Rather drop it off in person?
You can! Email contact@lehmon.be or text 0471234446 to plan a moment. Mention your order number, your name and the item you’re returning.

Getting your money back
Once your return arrives and meets the conditions, we refund the purchase amount within 14 days, to the account you paid with.

Want a different size or color?
Just return the item as described above, then place a new order for the one you want or take it with you when you make a return in person.

Something wrong with your order?
Received a damaged or defective item? Let us know right away and we’ll look for a solution.

Questions?
We’re always happy to help at contact@lehmon.be. By shopping with us, you agree to this return policy.

Thanks for your trust in Lehmon!

Lots of love,
Lehmon

RETURN FORM

click here for our returnform!